Encrypted Storage
All your personal data is protected with SSL/TLS encryption. Your data on uu99 is always secure and confidential.
Never Sold to Third Parties
Uu99 never sells your name, phone number, or financial information to any advertiser or third party.
Your Control
You can view, correct, or request deletion of your data at any time. You have full control over your information.
Secure Data Storage
Uu99's servers are hosted in high-security data centers. Regular security audits are conducted to keep your data protected.
Cookie Controls
Uu99 only uses essential and functional cookies. You can adjust your cookie settings at any time.
No Advertising Spam
Uu99 will not send you any marketing emails or SMS without your consent. You can unsubscribe at any time.
01 Introduction
Uu99 is a trusted online gaming platform committed to providing a safe and enjoyable gaming experience for players in Bangladesh. This Privacy Policy ("Policy") describes how uu99 collects, uses, stores, and protects your personal information.
By accessing or registering on uu99, you are considered to have accepted the terms of this Privacy Policy. We recommend reading this Policy in full and contacting our support team if you have any questions.
Uu99's Privacy Policy is built in accordance with international data protection standards and applicable local regulations. We believe every user should have full control over their own data.
02 What Information We Collect
Uu99 collects various types of information to provide you with the best possible service. Below is a detailed breakdown of what we collect:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Account Verification & Age Confirmation |
| Contact Information | Email address, phone number | Account Management & Support Services |
| Financial Information | Bkash/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, device type, browser | Security Assurance & Fraud Prevention |
| Gaming Data | Game history, bet amounts, wins and losses | Responsible Gaming Monitoring |
| Preference Data | Favorite games, language settings | Delivering a Personalized Experience |
03 How We Collect Information
Uu99 collects your information through several methods. These processes are fully transparent and conducted with your consent:
- Direct Collection: Information you provide at registration, when updating your account, or when contacting support.
- Automatic Collection: Information collected through cookies, log files, and similar technologies while using the uu99 platform.
- From Third Parties: Limited data received from payment processors or identity verification services, used solely for the required purpose.
- Device Information: Your device's operating system, browser version, and screen resolution are collected for technical support purposes.
04 Why We Use Your Information
Uu99 uses collected data only for specific, legitimate purposes. We respect your privacy and avoid any unnecessary use of your information:
- To create and manage your account and ensure its security.
- To process deposits, withdrawals, and other financial transactions.
- To complete age and identity verification.
- To promote responsible gaming and identify problematic gambling behavior.
- To prevent fraud, deception, and money laundering.
- To customize your platform experience based on your preferences.
- To send you relevant offers and updates with your consent.
- To fulfill legal obligations and meet the requirements of regulatory authorities.
- To improve the quality and performance of the platform.
06 Cookie Policy
Uu99 uses cookies to ensure the platform functions properly and to improve your experience. Cookies are small data files stored in your browser.
- Essential Cookies: Required to maintain login sessions and ensure platform security. Disabling these may cause the platform to function incorrectly.
- Functional Cookies: Used to remember your preferences, such as language settings and game choices.
- Analytics Cookies: To understand which sections of the platform are used most. All data is collected in fully anonymized form.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect your ability to log in to uu99.
07 Data Protection Measures
Uu99 uses industry-leading technology and practices to protect your data. Our security measures are outlined below:
- Across all data transmissions 256-bit SSL/TLS Encryption is used.
- Passwords are never stored in plain text — only in hashed form.
- Regular Penetration Testing Systems are tested through security audits.
- Suspicious login attempts are automatically detected and blocked.
- A restricted access policy is enforced on our servers; only authorized personnel are permitted to access data.
- In the event of a data breach, the relevant authorities and affected users will be notified within 72 hours.
08 Data Retention Period
Uu99 does not retain your data longer than necessary. We follow these guidelines when determining retention periods:
- Active Account: All data is retained for as long as your account remains active.
- Closed Accounts: After account closure, financial records are typically retained for up to 5 years as required by law.
- Log Data: Technical log files are typically deleted within 90 days.
- Marketing Data: Your data is removed from our marketing list as soon as you unsubscribe.
After the designated period, all data is securely and permanently deleted or fully anonymized.
09 Your Rights
Uu99 believes every user has full control over their own data. You can exercise the following rights at any time:
- Access: The right to know what information uu99 holds about you.
- Right to Rectification: You may request correction of any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain circumstances.
- Right to Restrict Processing: You may request that the use of your data be restricted to specific purposes.
- Right to Object: You may object to the use of your data for marketing or certain types of processing.
- Data Portability: You can request a copy of your data in a readable format.
10 Privacy of Minors
Uu99 is strictly for users aged 18 and above. We do not knowingly collect data from minors.
- Age is verified at registration, and accounts belonging to minors are not permitted.
- Any data belonging to a minor found in our system will be deleted immediately.
- Parents can use parental control software to prevent children from accessing uu99.
11 Policy Updates
Uu99 may update this Privacy Policy from time to time. When changes are made, we will take the following steps:
- A notification will be sent via email or on the platform at least 14 days before any changes take effect.
- The "Last Updated" date at the top of this page will be revised accordingly.
- Your fresh consent will be obtained for any significant changes.
- Previous versions will be archived and made available upon request.
Continued use of uu99 after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.
12 Get in Touch
For any questions, concerns, or requests regarding the Privacy Policy, please contact uu99's Data Protection Team: